Filed Under (Asterisk, Geekspeak, Work) by Justin on 2007-05-16

Well, in a few hours, it will have been a full seven days since my switchover to Asterisk and it’s all gone pretty smoothly. There were a few bumps here and there, mostly in regards to my failure to properly train end-users. It’s so hard for me as a techie to put myself in their shoes and think about their work flows and how they use certain pieces of hardware (and software for that matter) differently than I do as the IT department. We’ve also had some small echo issues with our Sangoma A101 and the PRI from US LEC/Paetec, with echo varying at times from “barely noticeable” to “hang up and call me back so I can hear you” at other times. I quickly learned something that I never ran across prior to troubleshooting the echo: echo training in Asterisk doesn’t work on T-1/PRI! The software echo cancel does work, but there’s no training, so it stays at a constant level all the time. Most all of our echo problems have been cured by setting “rxgain = -5” and “txgain = -10” in /etc/asterisk/zapata.conf. I’m still working on some key features that folks are wanting, such as BLF, but overall, everyone is REALLY happy and that makes me REALLY happy.

I mentioned last week that I was going to try switching to Outlook for my email while in the office. That was a flop. A big stinkin’ flop. I was miserable all day on Friday and was so frustrated when I got to work on Monday that I quickly moved back in to Thunderbird. I’m a creature of habit, and I could not make Outlook 2003 fit my work flow. It was definitely being counterproductive, and theres no room in my schedule lately for that.

(5) Comments   


netnomad on 16 May, 2007 at 2:30 pm #

Looks like Williams owes me $20.

Justin on 16 May, 2007 at 3:15 pm #

I’m going to be seriously disturbed if you guys were really betting on my Thunderbird/Outlook test.

Matt on 17 May, 2007 at 8:12 pm #

You should now demand a pay increase equal that of one half the savings the new phone system creates. …:)

Justin on 17 May, 2007 at 8:17 pm #

You know… I think I am due a raise actually…

netnomad on 18 May, 2007 at 1:03 pm #

“Going to be”?

*pockets the $20*

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